InControl 2 Overview, Accounts & the Three Levels

InControl 2 is Peplink’s cloud management platform. This walkthrough follows the 2.14.2 interface end to end. Start at incontrol2.peplink.com.

Accounts & sign-in

If you’re new to InControl you have to create an account or sign in. Sign in with a Google, Microsoft, or Apple identity, or choose “new to InControl,” enter your credentials, and hit create — you’ll then get an email asking you to verify your account.

You can also be invited to InControl. From Organization Settings an admin invites an account by email address, sets some permissions, and hits save changes — the invitee then receives an invite email and can sign in.

Your profile & 2FA

Once you’re in the system, click your name in the top-right corner to reach your profile. From here you can:

• See your login attempts.
• Change your name, language, and password.
• Set up two-factor authentication — highly recommended.
• Choose how you receive email — edit whether you get service-expiration notices, notifications, or report emailing. Uncheck a category and you simply won’t receive those (for example, notifications when people send you things).
• Set your application control and client applications.

The three levels

InControl is broken into three levels, and it’s colour-coded so you always know where you are — orange icons mean organization, cream means group, and white means device:

• Organization (orange) — contains the groups. Add a user at the organization level and they get access to all the groups in that org.
• Group (cream) — a group of devices. If you only want someone to have access to specific groups, add their credentials at the group level instead. The same person can be added to multiple groups and will only see the groups they’ve been given.
• Device (white) — a single unit; the level says “device level.”